EFFECTIVE COMMUNICATION FOR TRUST DEVELOPMENT

Learn the tips for Improving healthcare provider and patient communication

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Patients often experience high levels of apprehension in the healthcare settings. Sometimes, such high anxiety levels manifest as various patient attitudes that could become a deterrent to trust development with the healthcare provider.

It is vital that healthcare providers refrain from using a one-size-fits-all communication approach for all patient encounters because people have different personalities and backgrounds and thus perceive and react differently to the same information presented to them.

The key for trust development is in the delivery method of information. To attain trust development through effective communication, the healthcare provider's communication style must be tailored to each patient’s personality, attitude and back ground.

There are strategic communication styles to help maintain positive patterns of interactions and build trust with patients who have dependent, suspicious, angry, talkative characteristics.


Also, effective interaction styles for more characteristics as opinionated, overwhelmed, impatient, defiance, adolescence, terminally ill, etc are found within lecture materials.

In this premium course bundle, let's find out how....


 

4 COURSE BUNDLE

Your Instructor


Nonye Tochi Aghanya
Nonye Tochi Aghanya

Family Nurse Practitioner (RN, MSc, FNP) * Author * New York

Rising fears and anxieties can manifest as diverse patient behaviors and attitudes which can create mistrust in the healthcare settings. Mission: create awareness of the factors that contribute to this issue and more importantly, highlight the solutions that can be implemented to help alleviate the problem of mistrust in healthcare. MSc. degree as a FNP, Pace University NY, worked in various healthcare settings for over 30 years, contact with patients of various backgrounds, extensively studied patient behaviors. I’ve analyzed the effects of various communication styles on behaviors that occur due to underlying anxieties that patient display in the healthcare settings. Published various resources (books/online master class): Improving communication patterns in healthcare to help alleviate anxieties and improve a trusting environment. Original, unique, and innovative content based on reviews of existing research studies, numerous interactions with diverse groups of individuals in the healthcare settings for over 30 years. A fellow of American College of healthcare Trustees, I’m married, have four daughters.


FOOD FOR THOUGHT.....



One may think that education is expensive which may be true in some instances, but have you considered the detrimental cost of ignorance, intolerance, and reservations which if not addressed, could become generational.....


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