EFFECTIVE COMMUNICATION FOR TRUST DEVELOPMENT
Learn the tips for Improving healthcare provider and patient communication
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Patients often experience high levels of apprehension in the healthcare settings. Sometimes, such high anxiety levels manifest as various patient attitudes that could become a deterrent to trust development with the healthcare provider.
It is vital that healthcare providers refrain from using a one-size-fits-all communication approach for all patient encounters because people have different personalities and backgrounds and thus perceive and react differently to the same information presented to them.
The key for trust development is in the delivery method of information. To attain trust development through effective communication, the healthcare provider's communication style must be tailored to each patient’s personality, attitude and back ground.
There are strategic communication styles to help maintain positive patterns of interactions and build trust with patients who have dependent, suspicious, angry, talkative characteristics.
Also, effective interaction styles for more characteristics as opinionated, overwhelmed, impatient, defiance, adolescence, terminally ill, etc are found within lecture materials.
In this premium course bundle, let's find out how....
4 COURSE BUNDLE
Your Instructor
Family Nurse Practitioner (RN, MSc, FNP) * Author * New York
Rising
fears and anxieties can manifest as diverse patient behaviors and attitudes
which can create mistrust in the healthcare settings. Mission: create awareness
of the factors that contribute to this issue and more importantly, highlight
the solutions that can be implemented to help alleviate the problem of mistrust
in healthcare. MSc. degree as a FNP, Pace University NY, worked in various
healthcare settings for over 30 years, contact with patients of various
backgrounds, extensively studied patient behaviors. I’ve analyzed the effects
of various communication styles on behaviors that occur due to underlying
anxieties that patient display in the healthcare settings. Published various
resources (books/online master class): Improving communication patterns in
healthcare to help alleviate anxieties and improve a trusting environment.
Original, unique, and innovative content based on reviews of existing research
studies, numerous interactions with diverse groups of individuals in the
healthcare settings for over 30 years. A fellow of American College of
healthcare Trustees, I’m married, have four daughters.
FOOD FOR THOUGHT.....
One may think that education is expensive which may be true in some instances, but have you considered the detrimental cost of ignorance, intolerance, and reservations which if not addressed, could become generational.....
Course Curriculum
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StartThe use of soft skill of communication for trust development in Healthcare
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StartTHE Healthcare Experience (8:47)
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StartFree PDF Book: Simple Tips to Developing a Productive Clinician-Patient Relationship
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StartAmazon book reviews of Simple tips to Developing a Productive Clinician-Patient Relationship