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Why is there an urgent need to improve communication skills in healthcare?
A study report from the Annals of Internal Medicine show an ever increasing cost of physician/provider's burnout to the healthcare system. (Approx. $4.6 billion in cost related to physician turn over and reduced clinical hours is attributed to burnout each year!)
Further NPR study report reveal that 56% of doctors say they do not have the time to be empathetic.
The soft skills of communication help convey interest, attentiveness, and compassion which are vital attributes for trust development between the healthcare provider and patient.
It helps to improve the quality of healthcare practice, creating a sense of value for the practitioner, which ultimately reduces the risk of burnout /turn over and overall cost of healthcare services.
Let's learn the tips for developing the skills on how to interact constructively and build a trusting environment with patients when different emotions as anxiety, fear, elation, mistrust, dependency, anger, etc. are encountered in the various healthcare settings.
Get the Free 5 minutes video on course objectives...(Access this below in the Class Curriculum section!)
Featured courses which are based on findings from research study reports and on her book contents have received accreditation by the Nationally recognized accreditation agency ACCME to grant CME/CE credits to healthcare practitioners!!
Family Nurse Practitioner (RN, MSc, FNP) * Author * New York
Nonye Aghanya obtained a Master of Science degree as a family Nurse Practitioner from Pace University, New York and has worked in various healthcare settings. She currently works in retail clinic. She is the author of 2 books “Simple Tips to Developing A Productive Clinician-Patient Relationship” and “Principles For Overcoming Communication Anxiety and Improving Trust”. Featured courses which are based on findings from research study reports and on her book contents have received accreditation by the Nationally recognized accreditation agency ACCME to grant CME/CE credits to healthcare practitioners. She has maintained numerous interactions with diverse groups of individuals in the healthcare settings for close to 30 years. A Fellow of the American college of Healthcare Trustees, she is married and has 4 daughters.
FOOD FOR THOUGHT...
One may think that education is expensive which may be true in some instances, but have you considered the detrimental cost of ignorance, intolerance, and reservations which if not addressed, could become generational.....