Autoplay
Autocomplete
Previous Lesson
Complete and Continue
COMMUNICATION IS LIFE. HEALTHCARE IS WHERE IT BEGINS
Introduction: Welcome to the Course
GENERAL WELCOME MESSAGE (2:15)
The use of soft skill of communication for trust development in Healthcare
THE Healthcare Experience (8:47)
Free PDF Book: Simple Tips to Developing a Productive Clinician-Patient Relationship
Amazon book reviews of Simple tips to Developing a Productive Clinician-Patient Relationship
MODULE 1: ANGRY CHARACTERISTICS IN HEALTHCARE
Scenario Dialogue: WHEN A PATIENT IS ANGRY (3:30)
When a Patient displays anger...these effective tips help to build trust (4:01)
MODULE 1 QUIZ
MODULE 2: DEPENDENT CHARACTERISTICS IN HEALTHCARE
Scenario Dialogue: WHEN A PATIENT IS DEPENDENT (4:24)
When a patient has dependent characteristics...these tips help to build trust (3:49)
MODULE 2 QUIZ
MODULE 3: TALKATIVE CHARACTERISTICS IN HEALTHCARE
Scenario Dialogue: WHEN A PATIENT IS TALKATIVE (4:10)
When a Patient is talkative...these effective tips help to build trust (3:58)
MODULE 3 QUIZ
MODULE 4: SKEPTICAL/SUSPICIOUS CHARACTERISTICS IN HEALTHCARE
When a Patient is skeptical/suspicious....these effective tips help to build trust (6:02)
MODULE 4 QUIZ
How to Obtain Your CE Certificate
Teach online with
The use of soft skill of communication for trust development in Healthcare
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock