Video Lecture on Effective communication tips
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The impatient patient...When a patient is a health care provider.....The "Dr mom" and "Dr dad"....etc.
How can we engage effectively to maintain a positive interaction pattern and build trust?
Let's find out...
Learn the effective communication style to help build trust with patients who display various characteristics due to underlying anxieties.
Also included within lecture materials! : More unique interaction styles for other characteristics as opinionated, overwhelmed, impatient, defiance, terminally ill, adolescence, "the patient with mental health challenges", the "normal" patient etc.
A signed official Certificate is awarded on course completion.
Family Nurse Practitioner (RN, MSc, FNP) * Author * New York
Nonye Aghanya obtained a Master of Science degree as a family Nurse Practitioner from Pace University, New York and has worked in various healthcare settings. She currently works in retail clinic. She is the author of 2 books “Simple Tips to Developing A Productive Clinician-Patient Relationship” and “Principles For Overcoming Communication Anxiety and Improving Trust”. Featured courses which are based on findings from research study reports and on her book contents have received accreditation by the Nationally recognized accreditation agency ACCME to grant CME/CE credits to healthcare practitioners. She has maintained numerous interactions with diverse groups of individuals in the healthcare settings for close to 30 years. A Fellow of the American college of Healthcare Trustees, she is married and has 4 daughters.
FOOD FOR THOUGHT...
One may think that education is expensive which may be true in some instances, but have you considered the detrimental cost of ignorance, intolerance, and reservations which if not addressed, could become generational.....